When Internet Explorer (IE) is set to display intranet sites in Compatibility view mode issues are seen. The problems are seen when populating the Default Integration Settings with Record Types, a script error will be received and it is not possible to set the Record Types.
An example of the error:
To correct this issue it is advisable to disable ‘Compatibility View’ mode in IE. To do this:
1. Navigate to Compatibility View Settings by opening IE > press Alt > Tools > Compatibility View Settings:
2. If ‘Display all websites in Compatibility View’ or ‘Display intranet sites in Compatibility View’ are selected untick them:
3. The page will refresh and the error will no longer be present