Internet Explorer Compatibility View Settings

When Internet Explorer (IE) is set to display intranet sites in Compatibility view mode issues are seen. The problems are seen when populating the Default Integration Settings with Record Types, a script error will be received and it is not possible to set the Record Types.

An example of the error:

To correct this issue it is advisable to disable ‘Compatibility View’ mode in IE. To do this:

1. Navigate to Compatibility View Settings by opening IE > press Alt > Tools > Compatibility View Settings:

 

2. If ‘Display all websites in Compatibility View’ or ‘Display intranet sites in Compatibility View’ are selected untick them:

3. The page will refresh and the error will no longer be present